Items purchased from RiversideGear are returnable within 14 days of purchase with certain exceptions and conditions. RGA numbers are required for ALL returns and can be obtained from customer service at 877-614-4327, a copy of your invoice is required for return. Special order items, sale items, and any used or "takeout" items are non-returnable, no exceptions. All other items sold by RiversideGear are subject to return for replacement or credit to your account. For more detailed information concerning this policy, call customer service at 877-614-4327. Thank you for your business and support.